Privacy Policy

Bukovia Trading FZ-LLC (“we”, “our”, “us”) values your privacy and is committed to safeguarding the confidentiality of your personal and business information.
This Privacy Policy explains how we collect, process, and protect data obtained through our website and during business interactions.

1. Information We Collect

We may collect and store:

  • Contact and identification details (name, email, phone number, company name);
  • Business and trade-related correspondence;
  • Documentation voluntarily submitted for verification (e.g., invoices, purchase orders, KYC forms);
  • Website usage data to improve performance and security.

2. Purpose of Data Use

Your information is collected for the following purposes:

  • Responding to inquiries and trade requests;
  • Managing procurement, supply, and delivery operations;
  • Conducting compliance checks (KYC / AML / sanctions screening);
  • Maintaining contractual and business relationships;
  • Meeting legal, regulatory, and audit requirements under UAE Free Zone law.

3. Data Protection

We implement industry-standard security measures to ensure your data remains confidential and protected from unauthorized access, loss, or misuse.
Access to sensitive data is restricted to authorized personnel directly involved in our operations.

4. Data Sharing

We do not sell or lease personal data.
Data may be shared only with:

  • Authorized business partners, service providers, or logistics companies engaged in a transaction;
  • Competent regulatory authorities, when required by UAE law or Free Zone regulations.

5. Data Retention

We retain data only as long as necessary to fulfill business or legal obligations, after which it is securely deleted or archived in accordance with applicable retention policies.

6. Your Rights

You may request access, correction, or deletion of your personal information by contacting us at info@bukovia.com
We will respond in accordance with UAE data protection principles.

7. Policy Updates

We may update this Privacy Policy to reflect regulatory or operational changes. The most recent version will always be available on our website.